Considering a UX Career? Clean Your Refrigerator!

This is such a great and humorous read. UX doesn’t stop on the job. True UXers live it.

Fail Forward

If you are thinking about a career in User Experience (UX) you may be drowning in all the areas you can specialize. How do you decide? User research? Content strategy? Visual design? Code! Metrics? Service design? Information architecture? Search Engine Optimization?

Apply UX Techniques to everyday activities

Every day you have an opportunity to try different UX techniques. I’m not going to suggest building your own mobile app, redesigning a well-known website, or designing a t-shirt for a cause. Those are terrific ways to establish your portfolio once you know what you want to do.

Instead, I’m going to encourage you to try an unconventional, low-cost, and beneficial activity that will help you explore UX specialties like content strategy, information architecture, and user research:  Clean and organize your refrigerator.

What does cleaning your refrigerator have to do with a User Experience career!?!?!

The first steps in cleaning your refrigerator are a lot like conducting a content inventory and audit.

You have to decide…

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5 Fundamentals of Information Architecture

IA is not voodoo, smoke or mirrors. It is a real science and vital to creating the best, most engaging user experience your customers need and deserve. Without IA your customers will get lost in the navigation or confused in the meaning or worse, just leave and never come back. So it's important not only for IAs, but …

Developing a Better UX Organization

Inspired by a Peter Merholz lecture at IA Summit 2015: To deliver great user experiences, it’s not just about getting the best design out the door. It starts with getting the organization right. There are different organizational models to deliver great UX. Each has strengths and weaknesses. The most common organization model is a decentralized …

Life is a Choose Your Own Adventure Book

If you're old like me, you remember those "Choose Your Own Adventure" books. And if you're like me, you cheated until you found the right ending that didn't end with you getting crushed by a bolder or captured by pirates. NOTE: If you searched for the path that ended in you being impaled on a …


This is the one of my first posts because it is ultimate the most important topic for any manager. Even if you are taking over an established team or are not currently hiring, DO NOT skip this post. You will at some point be in a capacity to hire directly or to influence the hiring …